Let's keep your business running through the Covid-19 crisis. In a previous instalment, we asked how you might reconfigure your offering. Now let's talk digital, and explore how you might teach customers to need you in new ways.
Douglas Kruger is the author of Virus-Proof Your Small Business - 50 Ways to Survive the Covid-19 Crisis, due from Penguin Random House on 10 April. He is a bestselling author and 'Hall of Fame' professional speaker. Meet him at www.douglaskruger.com.